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Terms and Conditions:

Fish Tales Charters:

If less than 36 hours from booking date no refund issued-100%cancellation fee. 36-48 hours from booking date 50% cancellation fee. Over 48 hours no cancellation fee, except booking fee.

Go West Tours:

Guest cancellation of any tour, in less than 48 hours prior to tour departure time will result in a 50% refund of tour farepaid. Cancellation within 24 hours of tour departure or failure to take up a tour will result in a total forfeiture of the tour fare.

Blazing Saddles Adventures:

Cancellations 24-48 hours prior to date of travel - 50% refund. We regret to advise that there are no refunds for cancellations less than 24hours prior to date of travel.

Cairns Dive Centre:

Cancellations or changes to bookings within 48hrs of departure for any reason will not be entitled to any refund. 20% Cancellation fee on all bookings regardless of date.

Big Cat Green Island Reef Cruises:

No cancellation fees are applied by the Tour Operator.

CAIRNS PREMIER Reef and Island Tours - Ocean Free and Ocean Freedom:

Minimum 24hrs notice required for refunds. Cancellations within 24hrs - no refund.

Captain Cook Cruises:

All cancellations are subject to an AUD$50.00 administration fee per person. Cancellation requests must be made in writing, and we strongly suggest the use of registered mail or fax. Cancellations received inside 60 days of sailing will be subject to cancellation charges at the following rates: 30-59 days; AUD$200.00 pp deposit. within 15-29 days; 50% of fare. 14 days or less; 100% of fare. no-shows at sailing; 100% of fare. Cancellation fees, less the administration fee may be applied to another cruise if completed within 12 months of original booking.

Western Travel Bug:

* non arrival or less than 72 hours notice before departure - no refund * more than 72 hours notice before departure - 25% non commissionable refund * cancellation fees apply as soon as Western Travel Bug accept/confirm reservation

Wildlife Tours Australia:

Although every effort is made, Wildlife Tours Australia shall not be liable for any illness, injury, damages, loss, delay or failure to join the tour that may occur due to factors beyond our control. We highly recommend all passenger have travel insurance coverage. Wildlife Tours Australia retains the right to alter routes, itineraries, fares, days of operation or even cancel tours if unforeseen circumstances occur. Other accredited tour operators may be used on some tours. Cancellation within 7 days of departure will result in a 50% loss of the ticket price; Cancellation within 48 hours or failure to show will result in full fare forfeiture. $25 per person transfer fee applies to any transfer of service within 7 days of departure.

ADAMS PINNACLE TOURS:

Cancellation Policy: Due to the extensive organisation involved with touring, a strict cancellation fee will be applicable to compensate for costs and lost revenue. We strongly recommend you take out travel insurance to cover against such charges. Once any payment is made the following cancellation fees will apply in addition to any fees levied by your booking agent: Cancellation Fees: Day Tours Cancellation within 2 days (48hrs) of departure results in a 100% cancellation fee. Cancellations between 3 and 5 days prior to departure results in a 50% cancellation fee. Cancellation Fees: Short Break Tours (2-5 days duration) Cancellations within 5 days of departure results in up to a 100% cancellation fee. Cancellations 6-15 days prior to departure result in a 50% cancellation fee. Cancellations 16-29 days prior to departure result in a 25% cancellation fee. Cancellations 30 or more days prior to departure results in : up to a 10% fee charged by Adams Pinnacle Tours Amendment Fees: Day Tours A charge of $50 per person may apply to booking amendments received more than 5 days prior to tour departure. This is at the sole discretion of Adams Pinnacle Tours. Amendments made within 5 days prior to the tour departure will be treated as cancellations and the applicable cancellation fee will apply. Amendment Fees: Short Break Tours (2-5 days duration) A Charge of $100 per person may apply to any modification after the original booking has been confirmed and at least 30 days prior to the tour departure. This is at the sole discretion of Adams Pinnacle Tours. Amendments within 30 days of travel will be treated as cancellations and the cancellation policy applied.

Red Earth Safaris:

No refund will be given if cancellations are received less than seven days before departure.

Sydney HeliTours:

Cancellation 24-48 hours before the flight incurs a 50% cancellation fee. If cancelled within 24 hrs of the flight, there is a 100% cancellation fee. If passengers elect not to fly due to weather, but the helicopter flight is still operational, a 100% cancellation fee applies.

Rhythmboat Cruises Sydney Harbour :

Please note that once booked and paid for, 100% cancellation fees apply.

Wait-a-While Rainforest Tours:

Cancellation of scheduled Day Tours - In the event of the purchaser cancelling in writing 31 days or more prior to the booked start date a 15% cancellation fee applies; 4 days or more than but less than 31 days a 40% cancellation fee applies; 3 days or less a 100% cancellation fee applies but if re-sold fee reduces to 40%. Cancellation will only be accepted from the booking party. Cancellation of Private Charters - In the event of the purchaser cancelling in writing 61 days or more prior to the booked start date a 15% cancellation fee applies; 31 days or more but less than 61 days a 40% cancellation fee applies; 30 days or less a 100% cancellation fee applies but if re-sold fee reduces to 40%. Cancellation will only be accepted from the booking party. Cancellation by us – our liability is limited to actual monies paid to us by the booking party. Re-scheduling – we reserve the right to make a service charge for re-scheduling confirmed schedules/dates & do so at a rate of AU$25.00 per item; we may waive this charge at our sole discretion if we consider the work involved of doing so to be de minimus. Refunds – any refund agreed will be made via the reverse route to which the original funds were received using tax compliant processes.

AAT Kings:

Due to the Extensive organistion involved with touring, cancellation fees are applicable to compensate for costs and lost revenue. AAT Kings strongly recommend travel insurance to cover against such charges. Cancellation fees will be levied relative to the amount of notice given. Cancellations received within 1-6 days prior to travel will incur a 50% cancellation fee. Cancellations within 24hrs of departure time will incur a 100% cancellation fee (no refund). The operator reserves the right to cancel tours and amend prices, itineraries and days of operation as required. Clients are strongly advised to take out travel insurance. At times it may be necessary to provide alternative transport. Refunds are not available for wet weather or for changing weather conditions.

Nautilus Aviation:

48hrs cancellation notice required for full refund.

Passions of Paradise:

Please understand - No refunds for cancellations within 24 hours of departure

AUSTRALIAN NATURAL TREASURES TOURING:

Full amounts are payable for ‘no shows’ or cancellations less than 24 hours from departure. Cancellations less than 1 week before departure we will incur a charge of 50%. More than one weeks notice will incur no charge. Where a private cottage has been booked as part of a cancelled booking, the whole charge will apply if less than 3 days notice is given, unless the cottage is able to be resold.

Australian Day Tours:

DAY TOURS · Tours cancelled within 48 hours will incur a 50% fee. · If cancelled within 24hrs of travel or passengers Fail to Load 100% cancellation fee applies. . Concession Fares - Valid for Australian and New Zealand Pension and Senior Card Holders. ACCOMMODATED/OVERNIGHT TOURS · A $150 cancellation fee applies for accommodated tours cancelled 3 days or more prior to departure. · Accommodated Tours cancelled within 3 days of departure will incur a 50% cancellation fee. · 100% cancellation fee applies if cancelled within 24hrs of departure or if passengers fail to load.

Cairns Adventure Group:

50% Refund within 48 hours no refund if within 24 hours of departure

Billy Tea Safaris:

DAY TOURS Cancellations received within 48 hours of departure will incurr a 100% cancellation fee.

Vagabond Cruises:

Minimum 14 days notice is required for a full refund to apply, there's no refunds for cancellations after this period, change of mind or no shows on the day of the cruise. Pre- Booking is essential. •Child rate = 5-14 yrs •Concession rate = Australian seniors/pensioners & full time students •Family rate = 2 adults + 2 children •Full payment is due on booking •There is no refund for no shows •Tickets & monies are non-refundable & non-transferable unless the cruise is cancelled •A 3% credit card fee will apply if you have paid by AMEX/DINERS credit card •Your ticket is valid for the day of the booking only •Please arrive at departure point 15 minutes prior to departure time •Surcharge will apply on Public Holidays •Special Cruises, Prices and Terms & Conditions apply for 25th, 26th & 31st December & 26 January

Gray Line Sightseeing Day Tours - Melbourne & Adelaide:

Cancellation fees of 50% may apply for a tour cancelled within 72 and 24 hours of travel. Cancellation fees of 100% may apply to cancellations within 24hrs of travel or when no notice is given. Cancellation fees imposed on Gray Line by our suppliers will also be passed on. Tours may be cancelled at Gray Line's discretion in the event of unforeseen circumstances.

Bums On Seats Tours:

Bookings cancelled within 5 days of tour departure will incur a 100% cancellation fee - no refund. Transfer to a new travel date may be available at the discretion of the tour operator.

Global Ballooning Australia:

Important: Please ensure that all members of your party have been made aware of the following conditions. These Terms and Conditions apply to the transaction detailed on this documentation. Your acceptance of these conditions is a term of supply of the Services. By paying for and accepting supply of the Service, you agree to be bound by these conditions. 1. Definitions: Service refers specifically to the hot air ballooning mentioned on this documentation and generally to the range of products provided by the tour operator, including accommodation and customised activities arranged by agreement. Service Operator refers to the tour company named on your confirmation or any independent contractor supplying/delivering the services to you under the your Agreement with the tour operator. 2. Liability Under no circumstances will The Tour Operator be liable for direct, indirect, consequential or incidental damages including but not limited to lost or damaged property, lost profits or savings or damages for disappointment. The Tour Operator may arrange for the hot air ballooning to be performed under a ‘code-sharing’ arrangement, i.e. it may subcontract another ballooning company to provide you with your flight. In such instances, The Tour Operator accepts no liability in connection with such services or for any loss, injury, or damage to or in respect of any person or property. The Tour Operator reserves the right to alter contents of products and location when deemed necessary. The Tour Operator does however warrant providing services of equal nature and value. 3. Alteration and Cancellation of a Booking In the unfortunate event you should have to alter/cancel your booking, certain fees & conditions apply: If you wish to ALTER your flight booking: If you wish to CANCEL& receive a refund: Within 48 hours prior to a weekday flight, no changes are permitted. Between 48 hours and 7 days prior to a weekday flight - a $50 per person rebooking fee will be charged; your flight will need to be re-scheduled on a weekday flight only, excluding public holidays. 7 days or more prior to a weekday flight – a $25 per person rebooking fee will be charged. You will lose the full cost of your flight if you fail to show up for your flight. You may send someone else in your place if you wish – please let us know the name of the replacement person before the flight. You cannot receive a refund on any trips booked using a gift certificate. (See Section 4) NB: Separate cancellation and alteration provisions apply to large groups and customised events. These are specified on the group booking documentation supplied. The Tour Operator reserves the right to amend these fees and notice periods. When special circumstances arise, some of these Terms and Conditions may be superseded by those published on your booking confirmation documentation. 4. Gift Certificates Gift certificates are valid only when fully paid by the purchaser or distributor. Gift Certificates cannot be redeemed for cash or refunded in part or full. Certificates are transferable to other individuals and are valid only for the period indicated thereon. Once the certificate has been redeemed (i.e. the trip date has been booked) all other terms relating to Alteration and Cancellation (see Section 3) apply, however the value remains non-refundable. Should you need to extend the validity of your gift certificate beyond the normal 12 months, reinstatement fees apply: $50 – 6 month extension; $100 - 12 month extension. 5. Weather, Mechanical, Staffing Other Safety ConditionsHot air ballooning relies on suitable weather conditions in order to proceed safely. Information on specific weather considerations are provided for at the time of making the booking. Additionally, flights may be dependant on mechanical performance or staffing availability. When conditions are deemed by The Tour Operator to be unsuitable or unsafe to proceed, then trips may not go ahead on the scheduled date. Similarly a trip may be postponed due to less than minimum numbers being achieved. Our Melbourne flights may not always fly over the central business district (CBD/city area). Whilst our pilots will endeavour to fly as close to the CBD as possible, our flight path is determined by the most up to date meteorological conditions to ensure the safest possible flight for all concerned. In the unfortunate event that a Service must be delayed, rescheduled or cancelled due to any of the above factors, The Tour Operator will hold payment in credit and offer alternative booking dates. Any request for refund will be treated as per cancellation terms listed in Section 3 above. The Tour Operator will not accept any liability for travel, accommodation, inconvenience or other costs incurred or lost through such cancellation. International, interstate and country visitors should factor the possibility of short notice cancellation. 5. Rebooking Your Flight If your flight has been cancelled due to inclement weather conditions, please contact our office as soon as possible to rebook. Payment received for your flight will be held in credit and applied to the rebooking. Rebooking must be done within 12 months of the first cancelled flight date. There will be no refunds for bookings held on our system for longer than 6 months. 6. Discounted bookings Any discounts or special offers are only available on the full recommended retail price and are not valid in conjunction with any pre-existing discounts or seasonal specials. Any bookings made using a discount or special offer are non-refundable. Bookings are transferable to other individuals and are valid only for the period indicated thereon. All terms relating to Alteration and Cancellation (see Section 4) apply, however the value remains non-refundable. Should you need to extend the validity of your booking beyond the normal 12 months, reinstatement fees apply: $50 - 6 month extension; $100 - 12 month extension. 8. Your Responsibility (a) It is your responsibility to ensure you have received booking confirmation details of your flight; please notify the The Tour Operator office immediately and prior to your flight date if you do not have this information. You are also required to follow the check-in procedure outlined in the confirmation letter the evening before your flight. If you do not contact the duty pilot as required between 6.30 and 7.00 p.m., The Tour Operator cannot be held liable for the consequences of not checking in with your pilot and receiving the latest instructions. (b) In the interests of safety, you undertake to follow the advice of the pilot and ground crew, comply with any local codes of conduct and act sensibly and prudently at all times. You also agree to indemnify The Tour Operator, its owners, officers and employees for all losses and/or damage arising from any act or default on your part or the part of a member of your party. Under no circumstances at any time during supply of the Services should you or a member of your party be under the influence of drugs or alcohol, nor should you take medication that could affect or impair your judgment at this time. (c) Check with your medical practitioner if you have a pre-existing medical condition that may be affected by the physical nature of hot air ballooning. You agree to indemnify The Tour Operator, its owners, officers and employees against any incident related to your health occurring during or after supply of the Services. (d) Personal belongings taken on board are at your own risk. (e) Ballooning is an outdoor adventure activity, and The Tour Operator cannot be held liable for damage to any clothing.

Troll Tours- Sydney and Hunter Valley Tours:

TROLL TOURS HARLEY TRIKE AND MOTORBIKE TOURS: Full refund if cancelled 48hrs before tour departure. If cancelled within 48hrs 25% will be kept as a booking fee. TROLL TOURS: TOUR CONDITIONS: “TROLL TOURS” reserve the right to alter or modify itinerary if prevailing weather, road conditions or adverse conditions require such change.

Cape Trib Connections:

48 Hours-30 days 25% of fare within 48 Hours 100% of fare

Australian Kayaking Adventures:

48 hours notice for a full refund. 24 hours notice for half payment refund. Less then 24 hours notice full payment will be taken.

Fitzroy Island Adventures:

No refund inside 24 hours

Anderson's ALL INCLUSIVE SMALL GROUP BLUE MOUNTAINS DAY TOUR. N0 More TO PAY!:

*Cancellation fees will be levied relative to the amount of notice given: Under 7 days and over 24 hours notice - 20% of the value of the Tour, within 24 hours or where no notice is given - 100%. *PLEASE URGENTLY CONTACT ANDERSONS TOURS to select a meeting point, at least 48 hours prior to travel *During peak season, if you select the Large Group option, the group number will be 53 people *PLEASE NOTE The Christmas period of 23rd Dec 2019 - 6th Jan 2020 is our busiest period. Peak season pricing applies & we also limit our pickups to three locations only *Dietary requirements can be catered for, please advise at time of booking if required *Not wheelchair accessible *We recommend eating breakfast before boarding, as we don't accept hot food/drinks onboard for safety reasons *Please check weather forecast for Sydney and Katoomba to dress to the conditions, and dress very warmly during the Winter months, as the mountains can drop to close to 0 degrees Celsius

Scenic Hinterland Day Tours:

Notice of 72 hours notice is required to receive any refund if YOU cancel your booking. Our company has the right to cancel bookings, substitute vehicle, alter itineraries, optional activities and prices without notice. Our company or any of their affiliates will not be responsible for any unforeseeable events or break downs which may effect or alter the contents of the tours described nor will they be responsible for any death, injuries or losses suffered while on board any of our vehicles or during transferring of passengers from vehicle to another vehicle, or during optional tour/s activities as you acknowledge that some of the activities have some risk/s factors. This company is not responsible for any goods left on the vehicles. Children 1-12 years must be accompanied by an adult. Under 1 years FREE. FREE TOUR OFFER: FREE tour is per person, not valid with any other discount and redeemable within 30 days from date of the 1st tour. Tours must be paid in full before the first day of travel.

Adelaide Sightseeing:

Cancellation of a booking, or part thereof will incur the following fees: · More than 30 days before departure - $50 per person · Between 7 & 30 days before departure - $50 per person or 50% of total cost whichever is greater · Less than 7 days before departure - $50 per person or 80% of total cost whichever is greater · Within 24 hours of departure - 100% of total cost No refunds will be made for services not availed once travel has commenced. All refund claims must be made in writing. Amendment Fees: Due to the complexity, staff time & communication costs of the booking process, a charge of $22 (incl GST) may apply to each modification made after the original booking.

Barefoot Tours:

24 hours cancellation policy applies

Around And About:

Terms and Conditions •Prices may change without notice •Route and stops might vary due to unforeseen circumstances •Tours may change or be cancelled due to unforeseen circumstances •Accommodation cost to be paid directly to driver on pick up •Cancellations up to 4 days prior to trip will result in loss of deposit •Cancellations within 3 days result in loss of full fee •Passengers must be waiting during allocated pick up times •Pick up time might vary due to traffic conditions •Failing to attend the tour, will result in loss of all money paid •Seatbelts MUST be worn while travelling in the vehicle •No smoking in the bus •We do not take responsibility for the loss or damage of any personal property •We do not take responsibility for any injuries sustained whilst on our tour •All activities done at own risk

Eco Safaris Queensland:

Cancellation Fee: Within 48 hours – 20% of fee, within 24 hours – 100% of fee PLUS any fee incurred by activities ESQ books with external companies.

Discovery Tours Australia:

Cancellation Policy: Day Tours: Cancellations received within 24hrs prior to departure date and no shows are subject to 100% cancellation fee. Date changes are permitted (subject to availability) Extended Tours: If cancellation occurs more than 61 days prior to departure a cancellation fee of $300 per person will be deducted from your refund. Cancellations occurring less than 60 days prior to departure will incur the following charges: 31-60 days prior 80% of Total, 30 Days or less 100% of Total Price. We strongly recommend travel insurance.

Jump Tours:

Jump Tours charges fees for cancellation by the customer depending on the time left before departure: 30 Days - 14 Days before departure: 25% of tour price 13 Days - 48 hours before departure: 50% of tour price Less than 48hrs before departure: 100% of tour price

Autopia Tours:

Terms and Conditions: Although every effort is made, Autopia Tours shall not be liable for any illness, injury, damages, loss, delay or failure to join the tour that may occur due to factors beyond our control. We highly recommend all passenger have travel insurance coverage. Autopia Tours retains the right to alter routes, itineraries, bus type, fares, days of operation or even cancel tours if unforeseen circumstances occur. Other accredited tour operators may be used on some tours. Accredited Bus Number: AC003612 Cancellation Policy: Cancellation within 2 to 7 days of departure prior to departure will result in a 50% loss of the ticket price; failure to board or cancellation within 48 hours of departure will result in full fare forfeiture. Autopia Tours will not be held responsible for passengers failing to familiarise themselves with the booking terms and conditions.

ethical adventures NT:

1. Booking Conditions 2. Cancellation of Trip 3. Complaints & Endorsements 4. Pricing & Payment 5. Age & Disability Limitations 6. Travel Insurance 7. Change of Itinerary 8. Local Law & Authority on tour 9. Acceptance of risk 10. Limitation of Liability 11. Optional Activities 12. Errors & Omissions 13. Feedback 14. Severability 15. Photos and Marketing 16. Privacy Policy 17. Applicable Law 18. Registered Address 1. Booking Conditions All bookings are made with Ethical Adventures NT (ABN: 490 894 581 14. By booking a trip with us you are deemed to have agreed to these Booking Conditions (which constitutes the entire agreement between you and us) and your booking will be accepted by us on this basis. The services to be provided are those referred to in your booking confirmation invoice. Dates, itineraries and prices are valid from 01 May 2014 until 30 June 2017. If booking through a third party you may be required to pay a deposit for your booking. Recovery of this amount in the event of non-participation for whatever reason will be subject to the booking agents policies and may be non-recoverable. Bookings made direct to us do not require a deposit. Acceptance of your booking will be confirmed by email and text. Please refer to your booking confirmation invoice for details regarding final payments. Payment of the balance of the trip price is due no later than immediately prior to departure on the day of trip. If this balance is not paid on or before this time we reserve the right to treat your booking as cancelled and you will be unable to participate in the tour for that day. In order for us to confirm your travel arrangements you must provide all requested details and the deposit (if required) at the time of booking. Necessary details include full name, age, nationality, any relevant pre-existing medical conditions (which may affect your ability to complete your travel arrangements or participate in our adventures), contact details, pickup location, food allergies and considerations. If you wish to transfer from one trip to another or transfer your booking to a third party we require that you notify us at least 48 hours in advance of departure time to discuss and make arrangements where possible. If late for pickup we will attempt to contact you by the phone number. In the advent that you are unreachable and more than 10 minutes late it will be assumed that you are not attending and your seat will be cancelled. Any monies taken will be forfeit in this situation. Booking direct. o In the case of private charter payment will be required prior to departure date. This will be advised in your tour documentation. o For standard tours no reservation fee will be payable in this instance and payment can be made on the day. 2. Cancellation of Trip Cancellation by the traveler a. Refunds from cancelled trips will be paid out according to the table below. Ethical Adventures NT reserves the right to take into account mitigating circumstances of your situation and may increase the refund amount where it deems appropriate. Time to Departure Refund More than 48 hr: 100% 24-48 hr: 50% Less than 24 hr: 0% b. In all instances the refund provided by Ethical Adventures will be that portion of payment which we received. Any monies paid to third parties such as booking agents is not covered by our refund policy. It is your responsibility to pursue that refund from them directly subject to their Terms & Conditions. 2. If We (Ethical Adventures NT) Cancels a. Ethical Adventures NT may cancel a trip due to logistical or operational issues, insufficient sign-ups or any other cause that makes the trip unfeasible for us to operate. You will be advised as soon as practicably possible by Ethical Adventures NT staff. If we cannot facilitate your trip then we will endeavour to place you with another operator of our choosing. If we do not find an alternative for you that is acceptable to you and us you will receive a full refund performed via internet transfer of funds or cash payout. This amount will include any reservations monies paid to third parties such as Booking Agents for your tour with Ethical Adventures NT. This will constitute full settlement. b. We may also cancel departures if forced to do so by circumstances such as fire, cyclones, industrial action etc. or what is commonly referred to as force majeure. 3. Force Majeure (FM) a. In the case of FM and Ethical Adventures NT is forced to cancel a trip we will follow the ‘normal’ If We Cancel Policy above (2b). If you are unable to attend a tour due to FM and are forced to cancel then you will likewise be treated according to the same policy (2b). 3. Complaints & Endorsements Ethical Adventures NT relies on your feedback to ensure that all aspects of our adventures are to the highest standard and to help us achieve our goals, leaving you more than satisfied. For this reason we encourage you to contact us via our email address and/or leave comments on our social media sites. Included in this are FACEBOOK, TRIP ADVISOR and LINKEDIN. Our choice to use online forms rather than paper forms reflects our commitment to maintaining a minimalistic paper use business. 4. Pricing & Payment Our prices are based on Australian Dollars at the time of booking confirmation. All payments are to be made in Australian Dollars. Prices are set to achieve what we think is a breakeven point between the costs of running the tours and expected income. They are not designed to make a substantial profit. They do include GST. We do not accept credit cards directly but do provide that option on our website booking window. Preferred payment is by Bank Transfer or Cash on the day. Bank details will be provided on request at time of confirmation of booking or payment can be made on the day immediately prior to departure in cash. 5. Age & Disability Limitations All travellers under the age of 18 must be accompanied by an adult who is responsible for the child's behaviour whilst on tour. Children under 8 years of age are not suitable for our open set tours and as such will not be accepted for any set tour.When booking a charter tour it is possible in some circumstances to accommodate children under the age of 8 years old. This can be discussed at time of booking. There is no upper limit for our adventures however due to the nature of the terrain and weather conditions we reserve the right to refuse on the day any passenger who we deem unable to fully and safely participate in that tours activities. In this case the passenger will be subject to Refund Policy (2b). As a rule of thumb you should be able to skip for 5 metres continuously without undue stress. There are no age restrictions associated with Chartered Tours however fitness and flexibility levels outlined in 5(b) above still apply. 6. Travel Insurance Travel insurance is highly recommended. Your travel insurance should cover against personal accident, death, medical expenses and emergency repatriation with a recommended minimum coverage of AUS$200,000 for each of the heads of cover. 7. Change of Itinerary Due to the nature of the environment and location of our adventures we may be required to alter the itinerary as previously represented with little or no prior notice being given to you. We will however attempt to inform you prior to departure as soon as is reasonably possible and offer to reschedule you on another trip or refund your payment if the changes are not to your liking. We also reserve the right to alter the itinerary on any tour if in our view a better experience would be achieved by doing so. We reserve the right to change an itinerary after departure due to local circumstances or events outside of our control. 8. Local Law & Authority on tour Our adventures generally occur in remote, ecological important and culturally sensitive environments. For these reason and more all participants must act in accordance with local law and within the acceptable bounds of local customs whilst maintaining safety of all participants. Your guide will have final say on all matters likely to affect the safety or well-being of any person participating in the trip or the integrity of the locality. If you fail to comply with a decision made by your guide, or interfere with the well-being of the group, the group leader may order you to leave the trip immediately, with no right of refund. 9. Acceptance of risk You acknowledge that the nature of the trip is adventurous and participation involves a degree of personal risk. You will be visiting places where the fauna, flora and geographical attributes present dangers and physical challenges greater than those present in our daily lives. However it is also your own responsibility to acquaint yourself with all possible relevant travel information and safety related information which will help you on your adventure with us. You acknowledge that your decision to travel is made in light of consideration of this information and you accept that you assume the personal risks attendant upon such travel. 10. Limitation of Liability We may contract with a network of companies, government agencies and individuals to assist in the running of our trips as agent for these third parties. We are not responsible for the acts and omissions of these third parties. To the fullest extent permitted by law: any liability for any loss, death, injury or damage which you may suffer (directly or indirectly) in connection with or arising out of your participation in a trip, or any breach of the Booking Conditions, is excluded; you release us and our officers, employees, agents and representatives from any liability and expressly waive any claims you may have against us arising out of or in connection with your participation in a trip; and any condition or warranty which would otherwise be implied by law into these Booking Conditions (Implied Warranty), is excluded. To the extent an Implied Warranty cannot be excluded, our liability in respect of the Implied Warranty is limited to (in our absolute diiscretion) the provision of a similar trip to an equivalent value; or a refund of the total amount received by us from you in connection with your booking. Any claim by you is excluded to the extent that it is for indirect or consequential loss, loss of profits or economic loss, however it arises, or for indirect, special, punitive or exemplary damages 11. Optional Activities Any activities not normally forming part of our adventures are not included in this contract. Although these may have been undertaken during our tour timeframe and via assistance from your guide you accept that any assistance given by your guide in arranging optional activities does not render us liable for them. 12. Errors & Omissions We here at Ethical Adventures NT have made every effort to ensure that the content of this site is correct. However we cannot guarantee that we have not made mistakes so please bear that in mind as you scroll through the pages. We apologise for this and welcome your input to correct our oversight. By using this site, you acknowledge and accept that there may be errors in content and all information is provided for your interest only such that to the fullest extent permitted by law, Ethical Adventures and its employees will not be held responsible or liable for any loss, damage or other problems arising from use of, or inability to use, this site. Likewise links to third party sites are provided for your (the user) convenience. Although Ethical Adventures NT may have found these sites useful, reliable and trust worthy for our own purposes we cannot and do not endorse them, their policies, procedures, content or services. We take no responsibility for those sites linked to Ethical Adventure NT pages or your transactions with them. The use of this website and these terms are subject to the laws of Australia and the jurisdiction of the Australian courts. 13. Feedback Ethical Adventures relies on your feedback to ensure that all aspects of our adventures are to the highest standard, achieve our goals leave you more than satisfied. For this reason feedback forms are provided and encouraged to be completed by you so that we can address any issues, improve our products and take heart from your satisfied words. Where a complaint has been lodged then Ethical Adventures NT will investigate the cause and seek to remedy the situation. In such cases you (the plaintiff) will be contacted to be informed of changes or the outcome of the complaint. 14. Severability In the event that any Term or Condition contained in these Booking Conditions is unenforceable or void by operation of law or as being against public policy or for any other reason then such Term or Condition shall be deemed to be severed from this contract or amended accordingly only to such extent necessary to allow all remaining terms and conditions to survive and continue as binding. 15. Photos and Marketing By participating in our Adventures you consent to Ethical Adventures NT using images of you taken during the trip for advertising and promotional purposes in any medium we choose. You grant us a perpetual, royalty-free, worldwide, irrevocable licence to use such images for publicity and promotional purposes If at the time of booking the trip you wish to void the consent given in 15(a) you will be required to state this in an email clearly stating ‘I do not give permission to use my image for any marketing material associated with Ethical Adventures NT’ at the time of booking. No exceptions. 16. Privacy Policy Any personal information given to Ethical Adventures NT will remain private. Any personal information gathered will never be sold to any third party for any reason. Ethical Adventures NT only collects personal information from visitors in order to process requests initiated by that person or there representative in order to perform a booking, payment or feedback. We may provide your details to our agents in order to facilitate your requested services from us. Once your transaction with Ethical Adventures NT is completed you can request your personal details be deleted from our records. You may be contacted by Ethical Adventures in the future in regards to its activities. If you do not wish this to occur clearly state ‘ I do not wish to be contacted by Ethical Adventures NT in the future’ and we will delete your details from our records and only respond to your communications. 17. Applicable Law The laws of the Northern Territory, Australia govern these Booking conditions and any disputes in connection with a trip or these Booking Conditions must be initiated in the courts of the Northern Territory, Australia. 18. Registered Address Ethical Adventures NT, 6 Harcus Court, Malak, 0812 NT, AUSTRALIA 19. ABN 45749315390

Gray Line Sightseeing Day Tours - Tasmania:

Cancellation fees of 50% may apply for a tour cancelled within 72 and 24 hours of travel. Cancellation fees of 100% may apply to a booking cancelled within 24hrs of travel or when no notice is given. Cancellation fees imposed on Gray Line by our suppliers will also be passed on. Tours may be cancelled at Gray Line's discretion in the event of unforeseen circumstances.

Gray Line Sightseeing Day Tours - Western Australia:

Gray Line Sightseeing Day Tours - Gold Coast:

Cancellation fees of 50% may apply for any booking cancelled with between 72 and 24 hours notice. Cancellations fees of 100% may apply to a tour cancelled within 24 hours of travel or when no notice is given. Cancellation fees imposed on Gray Line by our suppliers will also be passed on. Tours may be cancelled at Gray Line's discretion in the event of unforeseen circumstances.

Captain Cook Cruises - PS Murray Princess:

Cancellation of a bokoing or part thereof will incur the following fees: * More than 60 days before departure - $50 per person * Between 30 & 60 days before departure - Loss of deposit * Between 15 & 30 days before deparutre - 50% of total cost * Less than 14 days before departure - 100% of total cost Cancellation fees up to 50% of the cruise fare less an administration fee of $50 per person, may be applied to another cruise if completed within 12 months of the original booking. Special payment and cancellation conditions apply for groups of 15 or more and Special Event Cruises, which are available on application. No refunds will be made for services not availed once travel has commenced. All refund claims must be made in writing. Please note: operators (other than SeaLink Travel Group) reserve the right to charge cancellation fees in addition to the above.

Sydney Pearl Cruises:

No refunds provided for cancellations.

Around Sydney Tours:

24hrs cancellation policy - any cancellation made within 24 hours of departure time is non refundable.

Hills Luxury Day Tours:

A full refund is available for cancellation up to 6 days before your tour. Cancellation less than 6 days prior to departure will not be refunded.

PJ Tours:

1: Please be advised that customers who are late or do not show up on the day of the tour, 100% cancellation fee will incur. 2: Should you have further queries or require assistance, please do not hesitate to contact us on 02 9251 0588 or 0488 114 114. 3: Vouchers for any attraction are only valid on the day that the ticket is issued. 4: Cancel/ Refund Policy: 72 hours ~ 48 hours 50% of fare / Within 48 hours 100% of fare. 5: Amendments Policy: $25 Per Booking(Within 48Hr No amendments). 6: In the event of cancellation, both cancellation policy and amendment policy will be applied.

Aussie Perth Tours:

If for any reason (weather, road blocks, minimum numbers not achieved) we can no longer operate a scheduled tour, we will refund the cost of the tour to those clients who have made advance payments in full. Due to the extensive organisation involved with touring, a strict cancellation fee applies to compensate for costs and lost revenue. We strongly recommend all clients have travel insurance to cover against such charges. Once a booking is made, the following charges will apply in the event of cancellation by the client: 30+ days prior to date of travel – no charge 30 to 15 days before departure – 25% charge 14 to 8 days before departure – 50% charge 7 days or less before departure or no-show – 100% charge For personalised packaged tours, any deposits paid are strictly non-refundable, and the balance must be received 1 month prior to the commencement of the tour. If you fail to join a tour or join it after scheduled departure, no tour amount will be refunded. Similarly, if you leave the tour before the scheduled conclusion, no amount of the tour will be refunded. The above cancellation fees are in addition to cancellation fees that may be applied by accommodation providers or third party tour and transport service providers.

Marcopolo Holiday:

Passenger cancellation of any tour, in less than 48 hours but more than 24 hours prior to a departure time will result in a 50% refund of money paid. Cancellation within 24 hours of tour departure or failure to take up a booked tour will result in a 100% forfeiture of the tour fare. Please note also that a “cancellation” includes a change to the date of a tour booking that requires the original booking to be cancelled.

Explore Australia:

Explore Australia will not be held responsible for guests failing to familiarise themselves with the booking terms and conditions. Cancellations within 48 hours or failure to board on the day of tour, will result in 100% full fare forfeiture. No changes can be made within 48 hours of departure; however, you can transfer your booking to another person, and we must be advised of the name change.

Tours To Go:

Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.

I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.

Payment Method:

By credit card online
By credit card over the phone

Credit Card Details

Credit Card Type:

Booking and service fee: $7.00

Amount to be Charged:

$0.00

Credit Card Number:

- - - *

Credit Card CVV Number:

* 3-4 digit number found on the back of your credit card

Cardholder Name:

Card Expiry Date:

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I understand that my credit card will be charged $0.00 Australian dollars which will appear on the credit card statement in the name of ToursToGo.

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